Northgate/Seattle Store

Northgate/Seattle Store
Northgate/Seattle Store
823 NE Northgate Way
Seattle Wa 98125
Store Hours
823 NE Northgate Way

Our Review

Holly O.
Holly O.
14:45 27 May 20
My husband and I were in need of a nice comfortable mattress and Kiante woods at the Northgate Mattress Depot was extremely helpful. He was friendly and...
Brad K.
Brad K.
15:39 22 May 20
Great experience overall. Everyone is friendly, but Kiante's customer service throughout the whole process was above and beyond. Super knowledgeable and...
Emily Rankin
Emily Rankin
02:36 18 Apr 20
The first salesman we met at Mattress Depot was just great; super friendly and gave great explanations about all the different types of bed before just giving us time to try them all out. He then made a great offer on the one we liked and when we came back a few days later, another salesman honored the offer and delivery was quick and easy a few days later. Really glad this was our first and last stop! Very satisfied with our purchase.
Ashley Murphy
Ashley Murphy
19:06 16 Apr 20
I had Kiante help me a few weeks ago. He helped me with a guest bed and one for myself. I have been getting horrible sleep for years. Kiante asked me some questions to help me find the right mattress. I have had amazing sleep since I have gotten my mattress and all my guests have loved the bed in my spare room. I will be referring all my friends and family to Kiante.
Brice Thompson
Brice Thompson
01:56 22 Mar 20
These are the people to purchase a mattress from. Jim was great. My partner and I told him what we were looking for and what we were willing to spend. He asked a few quick questions to assess our needs, and then he gave us recommendations that were within our budget. Then, amazingly, he left us alone while we hopped from mattress to mattress for probably 20 min. He was attentive when we asked questions and seemed to know every backstory behind each mattress, but otherwise let us do our thing. We went to a few other chains, and our experience wasn’t terrible, but the attendants were obviously more interested in the sale instead of our wishes (and budget). If you’re looking to buy a mattress, I highly recommend this locally grown company.
Lorena Huerta
Lorena Huerta
07:58 05 Mar 20
Jim & kiante were both great salespeople kiante answered any questions helped us choose the perfect mattress!!! Jim was fast on point and had everything done with no stress!! Best place to get a mattress is with mattress depot and ask for Jim or Kiante they are "the best"!!!
Roche Selguera
Roche Selguera
00:18 14 Feb 20
Kiante was very helpful! He helped us with every step of the way in finding the best mattress and through the payment process.Thank you for the great customer service!
Will M.
Will M.
23:13 10 Feb 20
This is a review for Kiante, the manager at the North Gate store. He has showed me that he deeply cares about customer satisfaction!My wife and I...
Britt S.
Britt S.
15:41 05 Feb 20
We walked into the Northgate store to try a specific memory foam mattress. Kiante Woods showed us that mattress, along with a couple of others just for...
Rhonda Sable
Rhonda Sable
00:36 26 Jan 20
Jim Carlson at Mattress Depot is by far the best and most honest mattress salesperson we have dealt with. We visited many different mattress stores deciding what we wanted to purchase. Most of the salespeople at those other stores were hard sell, bordering on rude. Jim was easy going, gave good information and we felt like we got a very good deal. I highly recommend this location - and Jim. They offer many different brands and give you time to make your choice without feeling pressured. The delivery was right on schedule and perfect - exactly as it was explained to us. The two delivery folks were great, quick and very respectful. As we discovered, mattress shopping can be frustrating and stressful. Jim made it enjoyable and easy.
William J.
William J.
12:58 20 Jan 20
Stay away in my mind!! When I heard they will soon be overtaken by Mattress Firm I thought to myself, oh great, rich company gets richer. After I heard how...
Penelope .k
Penelope .k
00:06 25 Nov 19
So glad we walked away from a good deal at the mattress place down the street because Jim was awesome and gave us a great deal! Also if you haven’t tried the Zoned Dough Shoulder Pillow you need to. I am in love with it!
leigh m.
leigh m.
19:55 24 Nov 19
Absolutely fee ripped off. I bought the mattress over the phone. I had a particular mattress in mind, and I needed it quickly. I was told by Casey that...
Bill D.
Bill D.
11:00 14 Oct 19
Finally able to afford new beds! We had a limited budget. We walked into this store and met Kiante Woods, a very affable and knowledgeable young man. My...
Daniela Martinez
Daniela Martinez
23:36 12 Oct 19
Kiante Woods did a good job helping me find the bed I needed. And gave me a great deal! Thank you Mattress Depot USA
Carolee W.
Carolee W.
19:19 08 Oct 19
This 5-star rating is for Daniel Martinez, who was working at the Northgate store when I came in to try and solve my mattress problem. I'd been talked into...
Kristal Lana
Kristal Lana
16:31 08 Oct 19
Jim was so great! Spent time with me and helped me pick out the perfect mattress to fit my needs. Highly recommend.
Fatia Ali
Fatia Ali
18:20 25 Sep 19
Kiante was very helpful. He answered all of my questions and took the time to explain everything in depth when I wasn’t sure about something in particular. He was very patient and made sure I was very satisfied with everything that I needed. Great customer service!
Pat Strickland
Pat Strickland
06:48 19 Sep 19
Love this place. Beautiful furniture. Very reasonable prices. Excellent customer service.
Janis H.
Janis H.
17:13 03 Sep 19
Please do not shop at Mattress Depot. If I could give it a negative score I would. Kenn at the Issaquah store assured us that the Bedtech Base had a...
Matthew Cook
Matthew Cook
01:01 27 Aug 19
Kiante and Will gave exceptional service. They were very friendly and worked with me to get an excellent deal even compared to the ongoing sale. Couldn't recommend enough
Gabby Gersten
Gabby Gersten
23:44 24 Aug 19
Jim and Mike were wonderful! When my mom and I first entered, they were very friendly and asked all the right questions to help us find the perfect mattress for myself. He was realistic with pricing and found something that was best for a side-sleeper like myself. We bought the mattress within 15 minutes—the whole experience was super easy and quick! I would HIGHLY RECOMMEND Mattress Depot USA (Northgate) to anyone. Thank you Jim and Mike!
Gabby G.
Gabby G.
16:45 24 Aug 19
Jim and Mike were wonderful! When my mom and I first entered, they were very friendly and asked all the right questions to help us find the perfect mattress...
Jongjaroen M.
Jongjaroen M.
12:48 18 Aug 19
Always helpful and knowledgeable. Always have what I need in stock. Great people to do business with.
Tiffani Jones
Tiffani Jones
17:40 16 Aug 19
Awesome store with great service. Jim was so helpful and easy to work with. I have bought three beds here over the last couple of years and have always been very happy with my purchase. Thank you!
Real Reviews Honestly
Real Reviews Honestly
22:23 13 Aug 19
Kiante woods at the Northgate location is the best. This young man is honest an fair, he let know all my options and then let me decide. Thank we will be back.
Shane R.
Shane R.
19:22 12 Aug 19
Super straight forward, honest, low pressure sales person. We were very satisfied with our mattress and setting up delivery was a breeze and problem free....
Linda W.
Linda W.
15:58 11 Aug 19
I was very favorably impressed with the customer service I received from Sam. The products we purchased seem to be what we wanted, although we've only slept...
Brent Frizzell
Brent Frizzell
20:56 07 Aug 19
Outstanding customer service from Jim at The Northgate Store! Do yourself a favor & go see Jim for your mattress needs. He knows his product & will help you find the perfect mattress for your budget. Thank you Jim you rock!
Cassandra Villarreal
Cassandra Villarreal
01:45 06 Aug 19
You should shop at this mattress storeAfter an unfortunate and unexpected incident with my last mattress, I needed an inexpensive full size mattress within a few days. I just got done traveling from Texas yesterday, and my family and I were over being stressed about specifics. We just wanted a mattress for me to use for 2 years. As soon as we walked in, Kiante was attentive and tuned in to our needs. He asked about my preferences and took the time to make us feel comfortable and listened to. He didn’t try to sell us the most expensive mattress in the store, and instead tried his best to help us out as much as he could. Kiante is an excellent problem solver, and has a warm and amicable personality. Trust me, you want him to be your sales man.
Cassandra V.
Cassandra V.
17:52 05 Aug 19
***You should shop at this mattress store!***After an unfortunate and unexpected incident with my last mattress, I needed an inexpensive full size mattress...
Phillip Clark
Phillip Clark
00:03 02 Aug 19
Kiante, was perfect he helped me find the best King size mattress. He did everything in his power to make it the smoothest purchase and had excellent customer service. So if you go here go to Kiante he truly cares.
Jennifer Bigler
Jennifer Bigler
04:08 17 Jul 19
This place was excellent! Kiante was friendly, professional and knowledgable. There was no pressure and he took the time to invest in us and our purchase. I'll be recommending this place for sure!
Liam Somers
Liam Somers
19:48 30 Jun 19
Received great service and a fantastic price on a floor model mattress from Kyle. Knowledgeable and helpful - would recommend to anybody who's looking to buy a mattress.
Tina L.
Tina L.
21:55 25 Jun 19
Kianti was the associate who helped us today at the Northgate location. He was very friendly, professional and knowledgeable. We never felt any pressure and...
Wondu Abera
Wondu Abera
07:31 08 Jun 19
I went today to Northgate mattress depot. I met this young guy. He is good we have good customer services. And we found what we were looking. We are very happy. Hopefully they will stay that way.
Wondu Abera
Wondu Abera
18:45 07 Jun 19
I went today to Northgate mattress depot. I met this young guy. He is good we have good customer services. And we found what we were looking. We are very happy. Hopefully they will stay that way.
Sarah Cave
Sarah Cave
17:05 12 May 19
Kiante Woods spent a lot of time with me, as I was purchasing two new beds for our new house. He was very knowledgeable and patient (as well as entertaining) for my daugther and her friend, who were along for the ride. A great experience overall and my new bed is going to be amazing!
Parth Patel
Parth Patel
19:29 11 May 19
An individual named Kiante Woods at this location was indescribably knowledgeable and helped me get what I needed. I would 100% recommend visiting this particular location and working with him to get you the mattress that best suits your budget and needs.
Brian B.
Brian B.
12:53 17 Apr 19
Great Customer Service from Nick at the Federal Way store. Carrie S. was trying to decide which bed/mattress would be best. The existing foam mattress was...
Kim D.
Kim D.
14:05 14 Apr 19
Puyallup Shouth Hill store... My husband and I went I looking for a mattress and Roger helped us and I have to say he answered all my questions, was...
Trina T.
Trina T.
15:51 13 Apr 19
I had the best service at the Bonney Lake store. Robert was a very refreshing salesman, he was not pushy and didn't make me feel like I had to buy a...
Donna F.
Donna F.
11:18 11 Apr 19
I love the new mattress I purchased here. Kiante and Kyle teamed up to make sure I got the mattress I was looking for and were even able to offer me a deal...
Matt H
Matt H
18:55 03 Apr 19
Little hidden away place, but the inside is pristine! They've got samples, and Kiante and Matt we're super helpful and friendly. been using them for our residential community for years, and will continue to do so.
Terry Eminhizer
Terry Eminhizer
22:31 01 Apr 19
James was helpful and sincere, spared us any attempts at an upsell, and sweetened the deal enough with delivery and accessory discounts that we knew we were done shopping. All of that was very refreshing and it felt good to deal with a true local company to boot. I would highly recommend the Northgate Mattress Depot to anyone in the market for a new mattress!
Beverly Chauvet
Beverly Chauvet
18:17 28 Mar 19
I purchased a bed from Mattress Depot years ago, and was so pleased with the service and selection, I returned today to shop for a King-sized mattress. When we walked in we were greeted right away. Our salesman James was top notch. We explained what we were looking for, and after listening to our specific needs, he efficiently pointed out 3 beds to start with.He left us alone to spend time lying on the mattresses we were interested in and checked in on us as needed. He was very helpful, extremely knowledgeable and didn't pressure us into something we didn’t want. It's nice to do business with genuine people!James is exceptionally knowledgeable in both technology and product range. He made the process super easy, was very honest and made sure we got the best deal possible.We left the store after our purchase with a peace of mind and confident in the decision we made.They deserve more than 5 stars because the customer service was outstanding! And thankfully, they offer GREAT PRICES! :)We HIGHLY recommend you go to this store because they genuinely want to help you and make sure you are happy and taken care of. Thank you James!
Anne Marie Carter
Anne Marie Carter
05:35 25 Mar 19
We are loving our new mattress! Kiante helped us try different mattresses that fit the description of what we wanted. We felt very cared for and didn't feel rushed or pressured to quickly pick a mattress. He helped us find the best fit for us. Another plus, the prices are very reasonable. Would definitely recommend!
L W.
L W.
15:54 05 Mar 19
Mattress Depot had the perfect size mattress for my trundle bed. I am so glad they were open during the snowy days because I had unexpected guests that were...
Sarah S.
Sarah S.
12:20 02 Mar 19
Great experience. James was awesome! Was in and out in 25 minutes. Could have been delivered today but we chose tomorrow.
Barbara Weismantel
Barbara Weismantel
03:03 28 Feb 19
Great service and timing! Was able to get a quality mattress delivered quickly and they were super helpful in the store, despite being inundated with a bunch of customers at the same time. Would definitely go back.
Lisa Ramirez
Lisa Ramirez
22:13 26 Feb 19
This was my second time purchasing here. We bought my mother a new mattress set last month and yesterday we upgraded my husbands bed. James gave us a great deal and was super friendly. My husband is a talker and I never thought we would leave the store since he hit it off great with James. We will be back next payday to update my mattress.
KeFei Y.
KeFei Y.
16:17 09 Feb 19
Good and friendly store manager James, gave us really educational and helpful on mattress that we are looking for, super patient and knowledgeable..walked...
Alexa S.
Alexa S.
23:05 09 Sep 18
I won't name names here and embarrass the associate we worked with, but my husband and I definitely felt like he tried to take advantage of us based on the...
Bess B.
Bess B.
18:42 23 May 18
I came to the Northgate location in dire need of a new mattress. Will and James spent over two hours answering my questions, making recommendations and...

Store Description

Mattress Depot USA has been helping customers find a better night’s rest for over 15 years. In 2002, we opened our doors in Seattle, Washington and have been named one of the fastest growing private companies in the Pacific Northwest for 6 years in a row.  We pride ourselves on offering superior value and customer service.

If you are looking for a new mattress, we carry a wide range of selection for all sleep styles such as Gel Memory Foam, All Natural Latex, Pillow top, Euro Top, Extra Long, Hypoallergenic and much, much more! We work with local manufacturers to create high quality mattress sets at a low cost and passing the savings to our customers. We also carry all of the top name national brands like Sealy, Serta, Simmons, Aireloom, King Koil, Restonic, Easy Rest, Emerald Sleep, Malouf Fine Linens, Lady Americana and more.

We have all the mattress sizes in stock like twin, full, queen and king sizes mattresses ready to go home today.

At Mattress Depot USA, you never have to wait for a sale. Save up to 60% off everyday. Come into our Northgate Mall, Seattle showroom today and let us serve you.