Southcenter Mall Store

Ross was great! He was very knowledgeable and really wanted to help us find what we needed. He wasn’t pushy and he did not steer us to the most expensive mattresses. I rarely buy on the spot, but I did this time. Great experience overall.

I have always had a wonderful experience with Mattress Depot. I have purchased 3 mattresses over the years and have been pleased with each one. Ross was really helpful in helping me find a new mattress since my previous one was no longer in production. They delivered it and removed my old mattress a couple days later. Overall was a great experience.

Wonderful customer service! We had the pleasure of buying from Ross. No pressure, and happy to give tons of info. Really seemed like he just want you to be informed to get the best night of sleep possible even if you don't buy from him. Super happy with the whole experience and the mattress is amazing!

Ross was the sales person that I talked with. He was absolutely so nice and so, so very helpful. I was able to actually tell him some of the reasons why really needed a good bed. He was very friendly and very knowledgeable!!! Please if you have any health issues that prevent you from sleeping well you should go see Ross at Mattress Depot USA.

We had a very positive experience with Ross, the salesperson at Mattress Depot USA. We had expected to spend the entire day mattress shopping and were not very excited about it, figured we'd have to visit several places and didn't have a good idea of what we were looking for. Ross asked, "tell me about your sleeping style. Are you a back sleeper, side sleeper, stomach sleeper?" and, "What do you like and not like about your current mattress?" "Do you tend to get hot, or cold, when you sleep?" Etc. All questions aimed at helping him know what would be best to show us. He helped us eliminate the wrong choices right away and zero in on the right ones. He was knowledgeable about not just mattresses but human anatomy and different kinds of sleep – I felt like we were getting an education. He obviously cared about getting the customer the right item for them.We left the shop feeling confident that our search would be much shorter than we'd thought, and he did not pressure us to buy. At the next shop the salesperson asked only two questions: "what kind of mattress are you looking for?" (if we knew that, we wouldn't have needed help) and "how much are you planning to spend?" Needless to say, we didn't spend much time in the second shop, just long enough to notice that the stock was similar to Mattress Depot. We went back to Mattress Depot and made a purchase from the salesperson who cared enough to direct us to the right purchase for us. Thank you Ross for a streamlined visit! It took a couple of hours instead of several days to figure out what we needed.

We had been sleeping on our old mattress for 25 years, and our backs were killing us. With all of the kids raised, it was time to take care of ourselves....

I needed a new mattress and mom and I walked in to Mattress Depot USAThe salesman was incredibly knowledgeable and I tested out three beds and settled on...

I finally bit the bullet and went mattress shopping. First stop was MATTRESS DEPOT USA. Love supporting WA, family owned businesses! From the moment I...

Ross is amazing! You can trust him! Happy with my bed Happy of the customer service I still get after my purchase.

Received amazing help and assistance here from Troy! Went above and beyond to help us get a new mattress!!! Would 100% recommend!!! Great deals and pricing, can absolutely find something in your price range and offers lease to own financing!