Kirkland Store

Kirkland Store
Kirkland Store
12539 Totem Lake Blvd NE
Kirkland WA 98034
Store Hours
12539 Totem Lake Blvd NE

Our Reviews

Reena R Bochner
Reena R Bochner
20:28 11 Jan 20
The store was very clean and we were greeted right away! James Lamborn, the store manager is great! He was very personable and extremely knowledgeable of mattress technology. He listened to our needs and made us feel welcome. I will be recommending Mattress Depot Kirkland to my friends and family.
Tarell Francis
Tarell Francis
19:16 08 Jan 20
James is a excellent employee. One of the very best I’ve ever met as far as customer service. On a scale from 1-10 ten being excellent I will give a 1000 rate. One of the best experiences I ever had purchasing anything in my life. TRULY!!! Great job James on having probably the number 1 mattress store quality and communication!!!!
Tarell Francis
Tarell Francis
00:39 06 Jan 20
James is a excellent employee. One of the very best I’ve ever met as far as customer service. On a scale from 1-10 ten being excellent I will give a 1000 rate. One of the best experiences I ever had purchasing anything in my life. TRULY!!! Great job James on having probably the number 1 mattress store quality and communication!!!!
Ashley B
Ashley B
02:11 28 Dec 19
I came in just to kill time while my boyfriend was at Sprint getting his phone fixed. James was awesome, he knew I wasn't in to buy a mattress but I did tell him I kind of needed a new pillow. James showed me all the pillows they had in stock and I fell in love with a pillow. It was a little out of my price range but James offered me the floor model and I said DEAL!
Andrew
Andrew
03:38 15 Dec 19
Great service, good location and extremely knowledgeable. Gave us a great deal and worked with us to fit our budget and price range. 5 stars easy.
Umpteen Expression
Umpteen Expression
03:16 23 Nov 19
James was nice, very helpful and generous (enough to give us a free bed sheet to protect the kind of bed we got from body salts that would chemically change the memory foam fabric). Family man with a family owned business, competing with international businesses who've been pushing out family owned businesses for decades. Shopping here was easy and a small but fun way to support US business. If you see this James, thanks again
Corey Brown
Corey Brown
23:00 16 Nov 19
I came in looking for an emergency mattress replacement thinking I'd have to get a cheap, uncomfortable mattress with my limited funds. James was totally straight forward out of the gate with financing options. Not only did I get the exact mattress I wanted, I was able to save a few hundred dollars other things I needed as well. If you're looking for no pressure sales, and a friendly atmosphere, this is the place to go.
Spencer Wilhelm
Spencer Wilhelm
21:47 04 Nov 19
Awesome experience in store with James Lamborn today. Answered all my questions about adjustable bases and found the best one for my price range and for my existing mattress. Made me a great deal and sent me on my way. Highly recommended!
Peter Wyse
Peter Wyse
01:53 15 Sep 19
They were deeply knowledgeable, very pleasant, and not pushy about up selling the mattress. It was a pleasant shopping experience. And we went home happy. With the mattress!
Richard Eacker
Richard Eacker
00:20 12 Sep 19
My wife and I went shopping for mattresses today - a chore that I had been dreading for months. Mattress Depot/Totem Lake was the second place we went on a Wednesday morning and both felt comfortable immediately. Daniel was filling in for a vacationing salesman. He talked us through the options and tradeoffs but didn't try to high-pressure or up-sell us. We decided to pull the pin on a mattress right then and he matched the best price found on the Internet. It was a very enjoyable experience. We will return when we are ready for an adjustable bed.
Giordanna De Almeida
Giordanna De Almeida
02:39 03 Sep 19
We just purchased a new mattress and adjustable frame. James was very friendly and listened to our concerns and showed us all the options. What my husband and I liked the most was that we left the store in the morning without feeling pushed to buy, we came back at the end of the day to purchase and we’re very happy with the customer service we got.
Drake Nailon
Drake Nailon
02:55 26 Aug 19
James Lamborn is much more than a salesperson. He greeted us right away, quickly got enough information to guide us in our selection and once he could give us his undivided attention, he walked us through each choice, including all of the technical details (and his knowledge was extensive and very helpful)Because of his excellent customer service and caring demeanor we elected to not compare the Mattress Depot with a competitor that was conveniently located just down the street. While this was our original plan, James engendered such trust that we felt it unnecessary and in the end cared for. Thank you Mattress Depot and James. You made the whole experience painless, pleasant even.
Richa Vig
Richa Vig
05:51 24 Aug 19
I went to the Kirkland store to buy the mattress. The sales person there was too busy talking to a young girl to even come and show us the mattress so we went back home. We went there the next day and fortunately we met a wonderful salesperson "Kiante Woods". He is an amazing salesperson. He not only attended us but also showed us the mattress around the store based on our preference. He answered all our questions even though the store hours were past the closing time. We were so impressed that we bough the mattress then and there.
Dave Miller
Dave Miller
17:49 26 Jul 19
The staff at the store was very knowledgeable about mattresses and the accessories. They were low pressure. There prices were very competitive. They were able to schedule delivery in two days.The delivery people texted me the day before delivery about the time range of delivery the next day. They showed up within that time range. The delivery people were cordial. That were quick in setting up the frame and placing the mattress. When done they showed me how to use the remote control to tilt the bed frame. We plan on using them again for are next purchase.
Dave M.
Dave M.
10:42 26 Jul 19
The staff at the store was very knowledgeable about mattresses and the accessories. They were low pressure. There prices were very competitive. They were...
Maggie Whorf
Maggie Whorf
23:33 14 Jul 19
A great deal and fantastic customer service. Very knowledgeable and kind as well. Actually reached out post sale to give us tips on extending the life of our mattress. Will come back for all our mattress needs!
Gretchen McKinley
Gretchen McKinley
00:21 08 Jul 19
My husband and I went mattress shopping today as our current mattress is over 14 years old. We found the perfect mattress with the help of James. He was very professional and knowledgeable. He answered all of our questions and took the time to explain everything. Highly recommend!
Gretchen McKinley
Gretchen McKinley
00:21 08 Jul 19
My husband and I went mattress shopping today as our current mattress is over 14 years old. We found the perfect mattress with the help of James. He was very professional and knowledgeable. He answered all of our questions and took the time to explain everything. Highly recommend!
Laila T.
Laila T.
14:38 24 Jun 19
Just stopped in and purchased a mattress for a guest bedroom. Plenty of selection and range to choose from! Salesperson (James) was attentive and easy to...
Preston Cowart
Preston Cowart
19:13 23 Jun 19
We've been sleeping on our new bed for a couple weeks, and it's been a really big improvement. James was fantastic to work with throughout the process, and helped us find exactly what we needed. Excellent service!
anthony Cristobal
anthony Cristobal
00:08 22 Jun 19
Went shopping for an adjustable bed a few weeks ago. This place has a great selection of quality products. James was very friendly, knowledgeable, and professional. He listened to all of my concerns, and helped me to pick out the perfect bed for my needs. Went back a few days later with my wife and bought a bed from James. Had it delivered recently and it's perfect!! I like when I make a purchase and feel that the establishment earned and deserved my business. I highly recommend this store if you're looking for a bed. Thanks for all your help James!!😀
Christiane Grove
Christiane Grove
05:35 16 Jun 19
This is the first time I can say we really had a great experience buying our new mattress. James was patient and very knowledgeable. He answered all our questions and gave us helpful information without ever making us feel pressured. We will recommend this location to our family and friends.
vignesh kannan
vignesh kannan
18:51 15 Jun 19
We had a great experience with our recent purchase. James was very friendly and patiently answered all our questions. We also got a great deal from them. Definitely recommend James if you're looking for your next mattress.
Megan Connell
Megan Connell
18:08 10 Jun 19
This store was awesome. James gave us a fantastic deal on a mattress, frame, sheet set and cover. Went in wanting a full size, they were out so he gave us the full size price for a Queen! Amazing. Highly recommend this place!
Chris VanderLeest
Chris VanderLeest
20:27 08 Jun 19
My wife and I had a wonderful experience here buying beds for our sons new bunk bed. James was absolutely great to work, and got us exactly what we needed at a great price. Even when the bed for the top bunk ended up being too tall, James helped us exchange it out for a shorter mattress quickly and painlessly. We are thrilled with the experience and wouldn't hesitate to go back again. Do yourself a favor and at least stop in and check it out for yourself. A+++
Winston M
Winston M
16:06 05 Jun 19
Just had my bed delivered yesterday and I am so happy with the mattress I chose. James helped me pick out the perfect mattress to help me with my back and shoulder pains. THANK YOU!!
Nellie Wilson
Nellie Wilson
16:30 03 Jun 19
James did an awesome job helping me find the perfect mattress and gave me a great deal. It's nice to see this store finally open in the Totem Lake area, it was long over due.
Rae W.
Rae W.
17:21 02 Jun 19
James did a great job finding me the perfect mattress again. I recently moved to Kirkland and was happy to see James's face when I went into the store. I...
Summer Automotive
Summer Automotive
19:05 31 May 19
James was awesome to work with, I have had bad experiences buying mattresses else where. James listened made recommendations and together I believe we came up with the perfect set up. And at a price I was very pleased with. Give James a call he will take great care of you. Brian E.
Sam H
Sam H
17:11 31 May 19
Great service and great knowledge of the best bed that would fit all of our criteria. James was very helpful and we are enjoying our new bed!
Janine Heit
Janine Heit
22:09 04 May 19
James is the best! We got an amazing deal on a really great mattress! We need at least one more mattress set and this will definitely be the place we go! Highly recommend Mattress Depot USA!
Robert Jackson
Robert Jackson
19:43 03 May 19
James was EXCELLENT! He listened closely to my needs, and gave me a FANTASTIC mattress at a great price. Thank you, James!
Rose Marie
Rose Marie
00:06 29 Apr 19
James did a great job! I got a great deal on a twin mattress and box for my daughter and will definitely be back when I need to upgrade my mattress.
Roger Kundtz
Roger Kundtz
19:02 27 Apr 19
James was very helpful and knew his products. I chose a mattress made in our region that was comfortable, high quality and more affordable. I visited several stores and looked on line. I would send friends here!
Melissa Pulliam
Melissa Pulliam
23:11 20 Apr 19
James was extremely helpful and answered the million questions I had. Most importantly I bought a matress that I feel confident is the right one for me at a fair price. So glad I came in here today!
Dayananth R
Dayananth R
19:19 17 Apr 19
I am super impressed with the service offered by James. And I had a great deal offered by him compared to other places the I visited for buying the mattress.
Zach Zanassi
Zach Zanassi
01:28 15 Apr 19
Super helpful staff, Tom and James especially were extremely patient while I figured out what the perfect mattress was for me. Definitely reccomend if in the market for a new mattress!
Amy B.
Amy B.
23:09 13 Apr 19
Recently picked out a mattress with the assistance of James. Helped me very easily to make an informed decision. Concise information, friendly, not pushy....
Ashlei F.
Ashlei F.
15:54 13 Apr 19
Excellent service. Super helpful and knowledgeable. Very patient with all of our questions! Good range of options and financing. James and Thomas were both...
Keigo Sorajo
Keigo Sorajo
00:53 13 Apr 19
Excellent service and very professional knowledge of mattress! Thank you, James! I differently give you more than 5 stars!
andres Garcia
andres Garcia
03:51 08 Apr 19
i bought a mattress today . and i had a very good experience , james make sure everything is good for me . he is such a good salesman.i recommend this store for everyone who needs to buy a new mattress .
Alice **
Alice **
19:10 07 Apr 19
James did a superb job. Great price on a queen mattress, he even helped me load it into my truck and strap it down.
Joshi h
Joshi h
19:47 05 Apr 19
I came in looking for a few mattresses that I needed ASAP. James did a great job helping me get same day delivery and gave me a great deal!
Dave Peterson
Dave Peterson
19:03 05 Apr 19
Great service, great selection. And price can't be beat. Thanks James we appreciate the service!
Chelsee H.
Chelsee H.
18:29 05 Apr 19
We worked with Freddie finding a mattress here! He was awesome and even stayed over an hour after closing for us! He listened to what we wanted and gave us...
Angel V.
Angel V.
21:27 26 Mar 19
Matt was profession and knowledgeable and I was able find the right mattress for me and my back issues. The owner Dave helped me get the best price and I so...
sarah wade
sarah wade
22:29 22 Feb 19
My boyfriend and I went to Matress Depot on President’s Day and we were really impressed by the level of professionalism and customer service we received from Quiante. He listened to us, made sure we found our right price point and comfort level. His Manager Daniel was also very welcoming and helpful. We’re very happy with our new mattress and the experience we had there. We will definitely recommend & send friends & family to this business!

Store Description

Mattress Depot USA has been helping customers find a better night’s rest for over 15 years. In 2002, we opened our doors in Seattle, Washington and have been named one of the fastest growing private companies in the Pacific Northwest for 6 years in a row.  We pride ourselves on offering superior value and customer service. Visit our showroom in Kirkland.

If you are looking for a new mattress, we carry a wide range of selection for all sleep styles such as Gel Memory Foam, All Natural Latex, Pillow top, Euro Top, Extra Long, Hypoallergenic and much, much more! We work with local manufacturers to create high quality mattress sets at a low cost and passing the savings to our customers. We also carry all of the top name national brands like Sealy, Serta, Simmons, Aireloom, King Koil, Restonic, Easy Rest, Emerald Sleep, Malouf Fine Linens, Lady Americana and more.

At Mattress Depot USA, you never have to wait for a sale. Save up to 60% off everyday. Come into our Kirkland showroom today and let us serve you.