Privacy Statement

Privacy Statement for Mattress Depot, Inc.

Mattress Depot USA created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.MattressDepotUSA.com, which is owned and operated by Mattress Depot USA.

Mattress Depot USA, through its website www.MattressDepotUSA.com, collects your personal order information for processing your payments and arranging your order delivery. Your credit card information is shared back with the credit card company for making payment. Of course, we also then provide your address and contact information to our shipping companies in order for them to make the delivery. Mattress Depot USA, maintains this privacy standard. The website is hosted by WPEngine, which does not own or use personal information you provide when placing orders. The order information you enter is collected by WPEngine and then transmitted back to Mattress Depot USA.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Our site uses an order form for customers to purchase products. We collect visitors contact information (like their email address, phone number and address) and financial information (like their credit card number). Contact information from the order form is used to send orders to our customers. Financial information that is collected is used to bill the user for products and services. We use “cookies” on our site for the purposes of aggregate analysis of the web site and statistics.

What do we use your information for?

 
Your information will be used to contact you regarding your order, payment and delivery. We may occasionally send you information on products, special deals & promotions. You can sign up for these emails from us any time on any page in the site. Out of respect for your privacy, we present the option not to receive these types of communications. We will not sell your information to anyone. If you wish to change or update personal information previously provided to our site, please email us at beds@mattressdepotusa.com with your changes and we will update our records.

 How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 30 days. Your information is only available to user ID authorized employees with electronic access. Hard copy information such, as invoices, is only available to employees directly involved in processing your order. Our site under goes an annual security assessment and all employees are routinely consoled to maintain strict information controls. We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our Web site.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy

Only This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us by email address beds@mattressdepotusa.com or phone 1-888-959-2337.